At Personalised Christmas, every personalised item is embroidered to order. We understand how important quick delivery is, especially during the Christmas season, and we always aim to dispatch orders as quickly as possible.
We aim to dispatch most orders within 5 working days.
During very busy periods, especially in the run-up to Christmas, dispatch may take slightly longer. Please note that dispatch time is the time it takes for us to make, personalise and send your order.
Delivery time begins once your order has been handed to Royal Mail or the chosen courier.
Choosing express delivery speeds up the delivery service once your order has been dispatched, but it does not always reduce the time needed to personalise and prepare your order.
During the Christmas season, please order as early as possible to avoid disappointment. Recommended last order dates may be displayed on our website closer to Christmas and may change depending on order volume and courier performance.
Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by Royal Mail, courier networks, severe weather, strikes, incorrect delivery details or other events outside our control.
Customer confidence
Excellent on Trustpilot
4.9/5 customer rating
“Both arrived quickly. Such good quality, very well made and beautiful embroidery.”
KB — Trustpilot“Fantastic service, beautiful quality and the embroidered name is perfect.”
Jen13 — Trustpilot“Took 2 days from ordering to arriving at my home. Great quality items.”
Sam Packham — Trustpilot“Absolutely love my personalised dog Christmas stocking with my dog’s name on!”
Sam Collinson — Google“Ordered 3 personalised stockings. The communication was great and they’re perfect.”
Amy Jeffs — Google“The quality of the products is second to none.”
Daniel Clarke — GoogleThanks for subscribing!
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